Verizon changed its prepaid unlock policy earlier this year and started applying new rules retroactively, so one user sued over it.

When Verizon refused to unlock an iPhone purchased by Kansas resident Patrick Roach, he had no intention of giving up without ...

It is relatively rare for an individual consumer to beat one of the nation’s largest wireless carriers in court, but that is ...

When dealing with an unlocked or locked phone, the question is whether or not the device can work on a specific wireless network that's different than the network the phone was designed to work on. An ...

In today’s hyper-connected world, it’s hard to imagine a regulation designed to protect consumers that instead fuels billions of dollars in international crime. Yet, that’s the reality of the Federal ...

A customer sued Verizon after it refused to unlock his iPhone. The court ruled in his favor, forcing Verizon to refund the device.

Verizon is looking to keep its devices locked to its plans for longer, meaning you may have to wait months before you can unlock or transfer your device. According to a recent report from Ars Technica ...

Many people don’t realize if they buy their phone from their phone company, it will be locked to prevent it from working on the networks of any other carrier. (Jim Rossman/TNS)(Jim Rossman / TNS) If ...

The FCC is beginning to crack down on a controversial practice used by many phone carriers across the country. If you’ve ever tried to switch your phone carrier, but found that the phone that you paid ...

The nation’s largest wireless carrier is making waves with a controversial petition that could fundamentally alter how Americans use their smartphones. Verizon Communications Inc. has formally ...

I'm considering getting an S23 or S24 from Swappa, and I want it to be unlocked. There are many available that were originally from a carrier like Mint Mobile, but they are now unlocked. After a phone ...

Over the past few months, Verizon (VZ) has been in hot water over its controversial plan to make it harder for customers to cut ties with the company. When Verizon purchased licenses to use 700MHz ...